Circle
Real-time visibility across departures
Gain a single source of truth for pricing, capacity, allocations, and occupancy across every departure. Eliminate spreadsheets, version conflicts, and blind spots between sales, operations, and finance teams with live, departure-level data.
Fewer errors, faster execution
Move from fragmented spreadsheets to action-driven oversight. Circle highlights where attention is needed — from capacity risks to unconfirmed bookings — and enables inventory-aware updates across departures without admin bottlenecks. Teams execute changes confidently, with less manual work and fewer downstream errors.
Better forecasting and profitability
Track performance per departure and across series with continuously updated data. Finance teams and executives gain real-time visibility into pricing, booked and departed revenue, and capacity resulting in data-driven decision making and stronger margin control.
Meet Circle: innovative tour operator software for group departures
Tiered Pricing Models
Design group tours with pricing models that balance commercial strategy and operational reality. Define room configurations, group-size tiers, seasonal rates, supplements, inclusions, and margin rules once — then model scenarios, including FoC options, before committing to departures. When tours go live, pricing models flow directly into Operational Itineraries, keeping pricing, capacity, transport, and costs aligned as bookings progress.
Operational Itineraries
Operational Itineraries are the live execution layer for each departure. As passengers book, itineraries update automatically based on room selections and group size. A single-room booking increases single-room inventory across all nights and adjusts per-person services, activities, and costs accordingly. Transport and transfers are recalculated in real time — including vehicle size or quantity — using rules defined in the Pricing Model.
Operational Itineraries also manage the realities of running a tour. Supplier requests, confirmations, and rooming lists are handled in one place, while guides, drivers, and tour leaders are captured and included in manifests. When changes impact the traveler experience, teams can clearly manage and communicate those updates, while internal operational adjustments remain controlled and accurate.
Bulk Manager
Bulk Manager is built for the moments when plans change. Teams can replace placeholder or underperforming suppliers, apply newly secured inventory, or update services across multiple departures in a single action. Cost changes, payment schedules, cancellation terms, and B2B commissions can all be recalculated in bulk — without spreadsheet workarounds or manual rework.
Real-Time Capacity & Occupancy Tracking
Track capacity, allocations, release periods, and occupancy in real time across every departure. As bookings, rooming, and inventory change, availability updates instantly — enabling accurate quoting, proactive operations planning, and reliable margin forecasting.
👆 How it works
Circle runs on Kaptio’s Salesforce-native travel booking system, built for modern B2B travel operations. Pricing Models define tour structure and pricing, while Operational Itineraries manage live departures — including supplier requests, booking confirmations, and the distribution of preliminary and final rooming lists. Capacity, allocations, and costs stay continuously in sync from planning through departure.
Circle also operates seamlessly alongside Quest, supporting operators who manage both group tours and tailor-made travel within a single, connected platform.
Built for every role
Sales teams
Sell group tours confidently with live availability
Operations teams
Gain full view into trip logistics with fewer manual processes
Product teams
Design, manage, and optimize group tour itineraries
What our customers are saying
"Streamlining our payment gateway into a single, on-platform solution has made a world of difference for Aurora Expeditions. Since implementing Kaptio Pay (module), our Reservations teams have seen a 50% increase in productivity, through the removal of cumbersome and complicated payment processes. And our customers are also seeing the benefit; now they are able to transact with us regardless of region or card type – something that was previously out of reach for us."
What our customers are saying
“Being able to quickly send proposals and take deposits changed everything about our bookings, adding automation and flexibility into the process; this is the single biggest improvement we saw with Kaptio and a huge step forward for us... This has helped us grow our business markedly.”
What our customers are saying
"We want to bring more business to our preferred suppliers but also become more efficient in our own operations. This is where Kaptio comes in. The Kaptio Travel platform proved to be an extremely flexible system, with many more useful features than we had hoped for."
Ready to Transform Your Travel Business?
👇 Join the travel tech revolution with Kaptio 👇
London, WC1N 2EB
Kópavogur, Iceland
Vancouver, BC, Canada, V6B 5C6