Reimagine Cruising with the Kaptio Platform
As a cruise line, you handle complex itineraries, from managing diverse cabin configurations to selling onboard extras and shore excursions.
Kaptio’s platform centralizes these processes for streamlined operations across sales channels. With flexible integrations for partner suppliers, Kaptio’s platform empowers cruise lines to create cohesive travel experiences and maintain efficiency across all booking channels.
Dynamic Cabin Management
Kaptio’s cabin management module adapts to any ship configuration, helping operators efficiently manage cabin categories, inventory, and upgrades to guarantee accurate booking and seamless allocation.
This operational accuracy enhances guest satisfaction by enabling smooth allocation and booking processes.
Integrated Multi-Channel Sales
Kaptio supports direct bookings and agency channels, automatically distributing seasonal promotions and inventory updates.
This integration allows operators to maintain consistency across channels so that guests receive uniform information and promotional offers.
Full-Service Booking Flexibility
Kaptio’s booking module includes onboard services, shore excursions, and transfers, enabling cruise lines to offer a complete, flexible booking experience.
This integration simplifies adding and managing extras, enhancing the guest experience and providing a single point of control for all booking elements.
How It Works
Voyage runs on Kaptio’s Salesforce-native travel booking system, bringing cruise and rail inventory, pricing, and booking workflows into one platform. Operators configure ships or trains, define cabin categories and pricing structures, and publish departures. Agents then search availability, create bookings, assign passengers, and manage changes through guided workflows.
🗺️ In short -
Kaptio’s end-to-end platform gives cruise operators complete control over inventory, pricing, and passenger details. With seamless integration of operational essentials like passenger manifests, payment options, and real-time cabin inventory, Kaptio enables cruise operators to deliver scalable, high-quality service while streamlining the entire guest journey.
London, WC1N 2EB
Kópavogur, Iceland
Vancouver, BC, Canada, V6B 5C6
